Air Ambulance

Air Ambulance

Wingaway owns one of the largest dedicated aeromedical fleets in Australia, and has been proudly serving NSW Health for over 12 years. Our vast network of ground and air assets is strategically located around NSW to respond to your call in the shortest possible time. Our fleet is operated and maintained by our partner Australian Aerial Surveys Pty Ltd , T/A Australian Aerial Specialists (AAS), the CASA approved entity holding the AOC 1-ACJ5-07.

Every mission is carefully planned by a team of highly experienced staff, including specialists in Neonatal care and Psychiatric patient transfers. Our teams are supported by innovative scheduling technology, flight tracking and a dedicated 24hr Co-ordination Centre.

Service benefits:

• 24hr/7days a week
• Inter-state capability
• Bed to bed service
• Customer Notification Service

Short-Haul

Short-Haul

Where travelling by road is the preferred option, why not try our new Short-Haul Patient Transfer Service.
Our extensive network of Patient Transport Vehicles are strategically located in over 12 locations around metropolitan and regional NSW.

Every patient receives expert one-to-one care and monitoring with one of our highly experienced Paramedics, Patient Transport Officers and Flight Nurses.

Our road and air networks are supported by innovative technology, GPS tracking and a dedicated 365 day / 24hr Co-ordination Centre.

Service benefits:

• 24hr/7days a week
• Same-day service
• One-on-one monitoring
• Cost-effective alternative

Mental Health

Mental Health

The Wingaway Mental Health Patient Transfer Service is available 24/7 for the safe transport of low to medium acuity Psych and dementia specific patients by road or by air.

The safe transportation of patients involves the careful consideration of patient requirements, the co-ordination of crews and the continuous communication between Wingaway crews and both sending and receiving Mental Health Units.

Our crews are supported by innovative scheduling technology, GPS tracking and a dedicated 24hr Co-ordination Centre.

Service Benefits:

• 24hr/7days a week
• Same-day service
• Long-distance and Inter-state capability
• Experienced psych transport crews

Newborn Special Care

Newborn Special Care

Babies are particularly sensitive to environmental changes compared to an adult patient, therefore they require specialist care and equipment to ensure a comfortable and safe transfer process.

At Wingaway we provide a team of highly experienced specialist flight nurses and we use a pressurised aircraft for the aeromedical transfer. Our ground crew prepare specialist equipment such as humidicribs and monitors which are essential in providing the best possible service.

Service benefits:

• Specialist care nurses
• Specialist equipment
• Pressurised aircraft
• 24hr/7days a week
• Inter-state capability
• Bed to bed service
• Customer Notification Service

Medical Escort

Medical Escort

Wingaway can provide a cost effective escorted medical repatriation service for low to medium acuity patients using commercial airlines and the rail network. A highly experienced paramedic or flight nurse will provide continuous care throughout the transfer process. Alternatively, we can meet and greet your patients on arrival into Sydney.

The co-ordination and planning of every patient transfer takes place from our Operations
Centre in Sydney. From beginning to end, the Operations Centre provides real-time tracking of the patient and remains in constant communication with the crew, the hospitals and family members.

Service benefits:

• Cost-effective alternative to aeromedical service
• Experienced medical escort crew
• Domestic and international